FAQ
FAQ
General Questions
Click the "Join Now" button on our website and sign up as an online panel member.
Joining the panel is completely free. You won't need to provide credit card information or make any purchases to participate. Plus, you'll earn rewards for joining and for completing monthly online surveys.
While long-term participation is highly encouraged, your involvement is entirely voluntary. You are free to discontinue your participation at any time if you choose to do so.
Yes, friends and family are welcome to join as long as the household limit of two panel members has not been reached.
While we highly value your opinions and encourage you to participate in the projects you are invited to, your membership will not be affected if you choose not to participate.
Surveys usually take no more than 15 minutes to complete, although the duration may vary depending on factors like your internet connection speed.
No, it’s not necessary to notify us. Participation is entirely your choice, so if you’re unable to take part in a survey, that’s perfectly fine.
Unfortunately, only you can complete surveys assigned to you as a registered panel member. However, if your family or friends are aged 15 years or older, you can encourage them to join the panel by registering on our website.
No, you will not be penalized for not completing a survey. You are free to complete as many or as few surveys as you like. However, rewards are only provided for surveys that are fully completed.
1. Copy the link from the invitation email and paste it into the address bar of a new browser window. Press "Enter" to navigate to the survey webpage. If the issue persists, proceed to option 2.
2. Log in to our website as a registered panel member. Navigate to the member section labeled "Survey Invitation" or "Messages," where you’ll find a direct link to access the survey webpage.
